My Account – Kenton Library https://www.kentonlibrary.org A BiblioWeb Site Wed, 22 May 2024 12:55:23 +0000 en-US hourly 1 https://cor-liv-cdn-static.bibliocommons.com/images/KY-KENTON/favicon.ico?1747311345106 My Account – Kenton Library https://www.kentonlibrary.org 32 32 Will my library card expire? https://www.kentonlibrary.org/faqs/will-my-library-card-expire/ Fri, 21 May 2021 13:43:09 +0000 https://www.kentonlibrary.org/?post_type=bccms_faq&p=744
Kenton County residents are issued cards good for 3 years.
 
Non-residents and educators are issued cards good for 1 year.
 
Adult Limited accounts expire 180 days from the date of issue. Juvenile Limited accounts expire 1 year after the date of issue.
]]> How can I receive promotional emails?  https://www.kentonlibrary.org/faqs/how-can-i-receive-promotional-emails/ Tue, 11 May 2021 14:47:55 +0000 https://www.kentonlibrary.org/?post_type=bccms_faq&p=420 You will receive promotional emails if we have your correct email address in your account.  You can also signup for additional email lists.

]]> Can I change my notification preference to text message?  https://www.kentonlibrary.org/faqs/can-i-change-my-notification-preference-to-text-message/ Tue, 11 May 2021 14:47:26 +0000 https://www.kentonlibrary.org/?post_type=bccms_faq&p=418 Yes, you can do this in your online library account, call us at 859-962-4000 or in-person.   

]]> Why am I not receiving email notifications for library materials?  https://www.kentonlibrary.org/faqs/why-am-i-not-receiving-email-notifications-for-library-materials/ Tue, 11 May 2021 14:46:45 +0000 https://www.kentonlibrary.org/?post_type=bccms_faq&p=414 Please check your account to verify we have the correct email address.  If you account is correct verify our emails are not going to your junk email folder.  

]]> Where is my Borrowing (Reading) History?  https://www.kentonlibrary.org/faqs/where-is-my-borrowing-reading-history/ Tue, 11 May 2021 14:46:07 +0000 https://www.kentonlibrary.org/?post_type=bccms_faq&p=412 Your borrowing history is in your online account.
You will need to turn this feature on in the online library catalog.  Staff cannot see this information.  

]]> How can I update my address, phone number or email?  https://www.kentonlibrary.org/faqs/how-can-i-update-my-address-phone-number-or-email/ Tue, 11 May 2021 14:45:25 +0000 https://www.kentonlibrary.org/?post_type=bccms_faq&p=410 You may update your information in your online library account.  You can also change it in person or over the phone.  

]]> How do I renew my materials?  https://www.kentonlibrary.org/faqs/how-do-i-renew-my-materials/ Tue, 11 May 2021 14:44:25 +0000 https://www.kentonlibrary.org/?post_type=bccms_faq&p=408 You may renew materials online, in person or by calling the library at 859-962-4000. 

]]> How do I register on the website? https://www.kentonlibrary.org/faqs/how-do-i-register-on-the-website/ Tue, 27 Apr 2021 13:27:06 +0000 https://www.kentonlibrary.org/?post_type=bccms_faq&p=260 To get started: 

  • Click on Log In/My KCPL in the upper right-hand corner. 
  • Use your current library card number and PIN to get started. 
  • Follow the steps on the screens to register. 

If you have forgotten or do not already have a PIN, reset it using the library's classic catalog or contact library staff to set a new one for you (the "Forgot Your Password?" link in the new catalog will not work until you have registered on the site). 

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